
What should I do if the device cannot be found?
Technical SupportSolutions
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Check if the network light is on Verify the status of the device’s network indicator light.
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Ensure the device and computer are on the same local network Make sure both are connected to the same router or switch.
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If connection is still not possible, connect the device directly to the computer
- Disable the computer’s wireless network card
- Set the computer’s network segment to
1(IP address:192.168.1.x, wherexis any value between 2 and 254)
Setting steps (Windows):
- Open
