
Back to FAQ List
What to do if the device fails to register with the intercom server?
Technical Support
What to do if the device fails to register with the intercom server?
Technical SupportSolutions
-
Verify that the computer firewall is disabled
-
Ensure the intercom server is running
-
If the connection is still unavailable, check whether the server's IP address and port number 9534 are entered correctly
-
If the device is connected to both a wireless and a wired network (the device will have two IP addresses), disable the wireless network
Disabling the wireless network:
- Open
