Zhejiang Dihu Technology Co., Ltd.
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After setting the software to search for devices and finding one, double-clicking on the device name results in a message indicating that the device is connecting, but the device screen cannot be opened.

Technical Support

After setting the software to search for devices and finding one, double-clicking on the device name results in a message indicating that the device is connecting, but the device screen cannot be opened.

Technical Support

Solution

Check the device's network status to see if the device's IP address is in the same network segment as the computer's.

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After setting the software to search for devices and finding one, double-clicking on the device name results in a message indicating that the device is connecting, but the device screen cannot be opened. - Zhejiang Dihu Technology Co., Ltd.