The Dihu One-Click Alarm System constructs a multi-terminal collaborative and distributed alarm reception system, supporting simultaneous alarm reception across multiple platforms and handling via mobile devices.
I. Multi-terminal collaboration to form a distributed alarm reception system
The Dihu One-Click Alarm Platform adopts a multi-terminal collaboration architecture, where the alarm reception process is no longer centralized on a single device but is shared by different types of terminals. The main alarm reception terminals include:
- Server software: The primary alarm reception platform for fixed-duty in the control room;
- Cloud call center: Remote alarm reception and handling via the cloud;
- Mobile app: Duty personnel receive and process alarms on their smartphones;
- Management host: Specialized hardware terminals for on-site or duty locations. All these terminals are integrated into the same alarm system, working together to form a distributed alarm reception network.
II. Simultaneous alarm signal reception across multiple platforms, with the first response taking priority
When an alarm is triggered by a on-site terminal, the signal is sent to all connected platforms immediately. Multiple terminals receive notifications simultaneously, eliminating the need to wait for a specific device to become available. The system follows a first-response principle: the first terminal to receive the alarm and its duty personnel handle the call and the situation, with other terminals keeping abreast of the alarm status to avoid duplicate responses.
III. Alarm reception and handling via mobile app when personnel are not on duty
With the mobile app, duty personnel do not have to be at a fixed terminal. Even when they are not in the control room or their designated position, they can still receive and handle alarms via their phones, freeing the alarm reception process from being limited by office location or fixed devices. This feature is useful for shift rotations, on-site inspections, and temporary absences, enhancing the continuity of the alarm response chain.
IV. Application value and suitable scenarios
The multi-terminal collaboration architecture distributes the alarm entry points across multiple terminals, allowing personnel in different positions and locations to respond together. In the event of an alarm, the system can display the situation simultaneously across various nodes, reducing the impact of single-terminal failures or temporary personnel absences on the alarm reception process and improving the flexibility of duty arrangements. This function is suitable for parks, buildings, schools, factories, commercial complexes, and other places that require multi-site collaborative monitoring and shift-based inspections. The Dihu One-Click Alarm System will continue to enhance platform capabilities in areas such as alarm reception, intercom communication, recording, and integration, and optimize the multi-terminal collaboration experience based on the deployment methods of different projects.